Privacy Statement

Privacy Statement

Camping Troisvierges, located at Rue de Binsfeld, L-9912 Troisvierges, is responsible for the processing of personal data as outlined in this privacy statement.

Contact details: Camping Troisvierges
Rue de Binsfeld
L-9912 Troisvierges
+352-997141

Personal data we process

Camping Troisvierges processes your personal data because you use our services and/or because you provide this data to us directly.

Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Passport number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they have consent from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without their consent, please contact us at info@camping-Troisvierges.lu, and we will delete this information.

Purpose and basis for processing personal data

Camping Troisvierges processes your personal data for the following purposes:

  • To handle your payment
  • To contact you by phone or email if necessary to provide our services
  • To inform you about changes to our services and products

Camping Troisvierges also processes personal data if we are legally required to do so, such as data needed for our Bureau of Statistics.

Automated decision-making

Camping Troisvierges does not make decisions based on automated processing that may have significant consequences for individuals. These are decisions made by computer programs or systems without human involvement (e.g., a Camping Troisvierges employee).

How long we retain personal data

Camping Troisvierges does not store your personal data longer than necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following categories of personal data:

  • General: Retention period no longer than strictly necessary for responding to and/or handling your request/query.
  • Reservation: Retention period at least 7 years after final reservation (due to legal administrative obligations).
  • Newsletter: Retention period indefinitely or until removal request.

Cookies or similar techniques we use

Camping Troisvierges only uses technical and functional cookies, and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit the website. The cookies we use are necessary for the technical functioning of the website and your user convenience. They ensure that the website works properly and, for example, remember your preference settings. We can also use these cookies to optimize our website. You can opt out of cookies by setting your web browser to stop storing cookies. You can also delete all previously stored information through your browser settings.

Google Analytics

Camping Troisvierges uses Google Analytics to collect data that provides insights into the use of the website. The following actions have been taken to anonymize this data as much as possible:

  • Google Analytics is set up to be privacy-friendly
  • Data processing agreement signed with Google
  • Last digits of your IP address are masked

Google may share this information with third parties if Google is legally required to do so, or to the extent that these third parties process the information on behalf of Google. Camping Troisvierges has no influence on this.

Access, modify, or delete data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent you have given for data processing, or to object to the processing of your personal data by Camping Troisvierges, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization of your choice.

You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@camping-troisvierges.lu

To ensure that the request for access is made by you, we ask that you send a copy of your ID with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of your passport), passport number, and social security number (BSN) for your privacy protection. We will respond to your request as soon as possible, but within four weeks.

Camping Troisvierges takes the protection of your data seriously and has taken appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you have the impression that your data is not properly secured or if there are signs of misuse, please contact us at:

info@camping-troisvierges.lu